Category: Office 2016

Word 2016- Microsoft Office has identified a potential security concern

Word 2016- Microsoft Office has identified a potential security concern

Issue:

You receive a security concern notification in Word 2016 when opening a document from a network location saying:

Microsoft Office has identified a potential security concern.

Microsoft Office has identified a potential security concern.
The selection contains fields that could be used to share information from other files on your computer with an external website. It is important that this file is from a trustworthy source.

What is happening:

In my case, Word was picking up some Links in the current documents that it was flagging as a security concern. The links where related to some embedded images in the document footer.

Observations:

– Opening the documents from the local PC worked correctly and didn’t bring up the error.
– This was only happening with Word Documents, Excel, PDF etc were ok
– Altering Trust Center and making everything as unsecure as possible didn’t resolve the issue.
– The issue was happening with .doc and .docx files from the network location

Resolution:

Breaking the links (via properties) resolved the problem but wasn’t feasible due to the amount of documents that was effected in my case.

This appears to be a problem with the following release of Microsoft Office 365:
16.0.10730.20088 (1808)

The only way I could resolve the error for me was to downgrade Office to the following version:
16.0.10325.20118

Steps to do this:

1) Open Command Prompt as an administrator
2) cd %programfiles%\Common Files\microsoft shared\ClickToRun
3) OfficeC2RClient.exe /update user updatetoversion=16.0.10325.20118

Running the “OfficeC2RClient.exe /update user updatetoversion=16.0.10325.20118” command will start the download of this version of office. This could take a little but of time depending on your internet connection.

Microsoft Office Professional 2016 encountered an error during setup

Microsoft Office Professional 2016 encountered an error during setup

Problem:

I recently has an issue when trying to install Microsoft Office Professional 2016 (Volume Licence) onto a new Windows 10 machine. The setup.exe would fail with the below error:

Microsoft Office Professional 2016 encountered an error during setup
Microsoft Office Professional 2016 encountered an error during setup.

Troubleshooting:

I checked the Office Setup logs located in the following directory C:\Users\USER\AppData\Local\Temp and found the following errors:

Error: Failed to install product: C:\MSOCache\All Users\{90160000-0116-0409-1000-0000000FF1CE}-C\Office64MUI.msi ErrorCode: 1603(0x643)
Error attaching to OSE, error 0x00000000

After some googling I found this Microsoft Community question relating to my problem:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_win10/microsoft-office-2016-encountered-an-error-during/594e99a2-7751-4a9d-bfe3-c4db9b051eb2

Solution:

The error was actually being caused due to a folder in Task Schedule called ‘Office’. The folder was empty and being detected by the setup.exe on installation which is why the install was failing.

I deleted the empty folder in task scheduler and re-ran the setup which resolved the problem and installed correctly.

Task Scheduler -Office

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