Tag: Outlook 2013

Outlook 2013 / 2016 Reading Pane not showing any email content

Outlook 2013 / 2016 Reading Pane not showing any email content

Issue:

The Reading Pane in Outlook 2013/2016 suddenly stops displaying email content and instead shows nothing.

Resolution:
In my instance the problem was resolved by disabling Hardware Graphics Acceleration in Microsoft Outlook. To do this, follow the below instructions:

1) In Outlook, Click File> Options
2) In Outlook Options, Click Advanced
3) Scroll Down to the ‘Display’ Settings
4) Check the box for ‘Disable Hardware Graphics Acceleration’
5) Restart Outlook for it to take affect

See below for reference:

Disable Hardware Graphics Acceleration