Unable to update Windows 10 with DESlock+ Full Disk Encryption (FDE) enabled

Unable to update Windows 10 with DESlock+ Full Disk Encryption (FDE) enabled

Problem: Unable to install the latest build of Windows 10 when DESlock+ Full Disk Encryption (FDE) is enabled on the System Disk. When installing it brings up an error stating: Disable encryption to continue or run windows setup with the /reflectdrivers command-line option Background: As Security is a big portion of what I do, I …

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Windows Server Backup – “The filename, directory name, or volume label syntax is incorrect”

Windows Server Backup – “The filename, directory name, or volume label syntax is incorrect”

Problem: I had used AOMEI Server Edition to re-size the Partitions on a Windows 2008 R2 Server. Once the re-size was complete the server functioned as normal but the Window Server Backup stopped working. I was getting Error Event 146 in the Backup Log with the message: “A volume VOLUME_NAME included for backup is missing. …

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Outlook 2013 / 2016 Reading Pane not showing any email content

Outlook 2013 / 2016 Reading Pane not showing any email content

Issue: The Reading Pane in Outlook 2013/2016 suddenly stops displaying email content and instead shows nothing. Resolution: In my instance the problem was resolved by disabling Hardware Graphics Acceleration in Microsoft Outlook. To do this, follow the below instructions: 1) In Outlook, Click File> Options 2) In Outlook Options, Click Advanced 3) Scroll Down to …

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Installing an SSL Certificate in Exchange 2007 / 2010 and assigning it to Exchange Services

Installing an SSL Certificate in Exchange 2007 / 2010 and assigning it to Exchange Services

SSL Prerequisite(s): You will have generated a CSR (Certificate Signing Request), prior to this. For an easy way to generate the EMS CSR Command, see here: Exchange 2007 EMS CRS Command Generator: Exchange 2007 CSR Exchange 2010 EMS CRS Command Generator: Exchange 2010 CSR You will have Installed your Intermediate Certificate (via mmc) prior to …

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Unable to add a new Backup Destination via the Windows Backup Console

Unable to add a new Backup Destination via the Windows Backup Console

Problem: Unable to add a new Windows Backup Destination to an existing Windows Backup Schedule via the Windows Backup mmc snap-in (Console). Resolution: Use wbadmin in an Elevated Command Prompt to add the new Destination Drive to the Backup Schedule. Run the following command in an elevated command prompt to determine the Disk Identifier of …

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Configure a new NTP Server in Windows Server

Configure a new NTP Server in Windows Server

Configuring a new NTP Server in Windows Server Open an Elevated Command Prompt: Query the current Time Service using: w32tm /query /status Run the following Command to configure a new NTP Peer: w32tm /config /manualpeerlist:uk.pool.ntp.org Restart the Windows Time Service: net stop w32time net start w32time

Certified Sage 50 Accounts and Payroll Product Specialist

Certified Sage 50 Accounts and Payroll Product Specialist

As an IT Engineer, I have a number of Certifications in and around the IT Industry. The company that I work for (Ability IT) have taken the decision to become Sage 50 Accredited Partners, something that I’ve been personally pushing for a while, as a result I have added the following Certifications to my certification …

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Changing the Default SBS Mailbox Database

Changing the Default SBS Mailbox Database

Sometimes it is more practical to create a new Mailbox Database and move the mailboxes opposed to moving the Database via the SBS Wizard. The problem is, when you’ve done this and deleted the original Database it stops the SBS Console from creating any new mailboxes when creating a user, this is due to it …

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Rolling back the ESET Endpoint Antivirus / Security Update File

Rolling back the ESET Endpoint Antivirus / Security Update File

There have been a couple of issues recently with ESET releasing an Antivirus update that is defective. The most recent event that I can recall started to bring up notifications when browsing certain legitimate websites. ESET was quick to identify the error but it took a few hours for them to release a fix. The …

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Windows 10 – Windows Explorer not responding when creating or renaming a folder on a Server 2012 Essentials R2 network share

Windows 10 – Windows Explorer not responding when creating or renaming a folder on a Server 2012 Essentials R2 network share

Problem: I recently had an issue with a Windows 10 PC. Windows Explorer stops responding when creating or renaming a folder on a Server 2012 Essentials R2 network share. Client Spec: Windows 10 64-Bit Version 1607 Build 14393.351 4GB RAM i5 Processor Issue explained: When the user tries to create or rename a folder on …

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